Adnine Privacy Policy
Last updated: June 30, 2025
Who We Are and What We Offer
We are Adnine B.V. ("Adnine" or "we"). We provide optimization and analysis tools for Google Ads campaigns and Google Search Console data through our software application, accessible at our platform and website.
This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.
Privacy Policy Overview
This Privacy Policy describes what personal data we collect through our services, our role in processing this data, how long we retain it, and your rights as a data subject under the General Data Protection Regulation (GDPR).
As the data controller, we are responsible for ensuring your personal data is processed lawfully and securely. If you have any questions about how we handle your personal data, please contact us using the details at the bottom of this policy.
Personal Data We Process
When You Use Our Services
Personal Data:
Name, email address, Google account ID
Login dates, usage data (clicks, page views)
Google Ads and Search Console data accessed through our platform
Communications with our support team
Purpose:
Provide you with our optimization and analysis services
Authenticate your account and connect to Google services
Respond to your questions and provide customer support
Improve our platform based on usage patterns
Legal Basis:
Performance of our contract with you to provide the services
Our legitimate interest in delivering and improving our services
Our legitimate interest in providing customer support
Payment Information
Personal Data:
Name, email address, billing details
Payment method information (processed by Stripe)
VAT identification number (if applicable)
Purpose:
Process and administer payments
Maintain financial records and invoices
Comply with tax reporting requirements
Legal Basis:
Performance of our contract with you
Our legitimate interest in conducting financial administration
Legal obligation to maintain tax records
Website Visitors and Contact Forms
Personal Data:
Device type, browser information, IP address
Name, email address, and message content (when you contact us)
Purpose:
Ensure our website functions properly on your device
Respond to your inquiries and provide support
Improve our website and services
Legal Basis:
Our legitimate interest in providing a functional website
Our legitimate interest in responding to inquiries and improving our services
How Long We Keep Your Personal Data
We only retain personal data for as long as necessary for the purposes outlined above, unless we're legally required to keep it longer. Our retention periods are:
User account data: Retained while your account is active, then deleted 30 days after account closure
Payment and billing records: 7 years (required by tax authorities)
Support correspondence: 2 years after resolution or as long as needed for ongoing support
Marketing communications: Until you unsubscribe or 2 years after last interaction
Website analytics: Anonymized after 26 months
After these periods expire, we may retain certain data separately if required by law or to investigate fraud or misuse.
Sharing Your Personal Data
Service Providers (Processors)
We work with trusted third-party service providers who help us deliver our services. These providers only access your data as needed to perform their specific functions and are bound by data processing agreements:
Supabase: Database and infrastructure hosting
Stripe: Payment processing
Google: Authentication and API services for Ads and Search Console
Google Analytics: Website analytics
Brevo: Email communications
Crisp: Customer support chat
Other Sharing (Controllers)
We may share your personal data with:
Tax authorities: As legally required for financial reporting
Team members: If you're part of an organization account, team administrators can see your last login date
We do not sell or rent your personal data to third parties. We only share data when legally required or as described above.
International Data Transfers
Some of our service providers may process your data outside the European Union. When this happens, we ensure adequate protection through:
EU Standard Contractual Clauses (SCCs)
Adequacy decisions by the European Commission
Other appropriate safeguards as required by GDPR
You can contact us for more information about these safeguards or to request copies of relevant agreements.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience and analyze how our website is used. You can manage your cookie preferences through our cookie banner, which appears when you first visit our site.
Types of cookies we use:
Essential cookies: Required for the website to function
Analytics cookies: Help us understand how visitors use our site
Functionality cookies: Remember your preferences and settings
You can adjust your cookie preferences at any time through your browser settings or our cookie management tool. Note that disabling certain cookies may affect website functionality.
Google User Data
When you connect your Google account to Adnine:
We only request the minimum permissions necessary to provide our services
We access your Google Ads data to provide optimization recommendations
We access your Google Search Console data to analyze organic search performance
We use your Google profile information only for authentication and personalization
Our use of Google data complies with Google's Limited Use requirements:
We don't use your Google data for advertising
We don't allow unauthorized human access to your data
We only retain Google data as long as necessary to provide our services
You can revoke our access at any time through your Google account settings
Data Security
Your data security is our top priority. We protect your information through:
Enterprise-grade infrastructure: Built on SOC 2 Type 2 compliant platforms
Encryption: AES-256 encryption for stored data, TLS encryption for data in transit
Access controls: Strict limits on who can access your data
Regular security monitoring: Continuous vulnerability scanning and updates
Secure payments: All payment processing handled by PCI-compliant Stripe
Daily backups: Automated backup systems for data protection
Your Rights Under GDPR
You have the following rights regarding your personal data:
Access: Request a copy of the personal data we hold about you
Rectification: Correct any inaccurate or incomplete data
Erasure: Request deletion of your personal data under certain circumstances
Restriction: Limit how we process your data in specific situations
Data Portability: Receive your data in a structured, machine-readable format
Object: Object to processing based on legitimate interests, including direct marketing
Withdraw Consent: Revoke any consent you've given for data processing
To exercise these rights, contact us at gdpr@adnine.io. We'll respond within one month of receiving your request.
Data Export and Account Deletion
Data Export: You can request a copy of your data by emailing gdpr@adnine.io. We'll provide your data in a structured, commonly used format.
Account Deletion: When you delete your account, your data is permanently removed from our systems after 30 days. During this 30-day period, you can contact us to restore your account if needed.
Children's Privacy
Adnine is not intended for use by anyone under 18 years of age. We do not knowingly collect personal data from children. If we discover we have collected data from a child without proper consent, we will delete it immediately.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our platform. We encourage you to review this policy periodically.
Contact Information
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Adnine B.V.
Chamber of Commerce: 97651540
Amsterdam, Netherlands
Email: hello@adnine.io
GDPR requests: gdpr@adnine.io
By using Adnine, you acknowledge that you have read and understand this Privacy Policy.